TeleCare Archives - 01 Signia Library - Signia Scientific Library

X

2020-07-20 White Paper

Improving communication with face masks

The use of masks and increased distancing while talking because of the coronavirus pandemic is a unique challenge that can be very frustrating even for people with normal hearing. But for the hard of hearing it can prove especially difficult. Signia offers flexible solutions for you as a Hearing Care Professional (HCP) to optimize speech intelligibility in this “new normal” world. This new audiology bulletin explains the adverse effects of masks and social distancing on speech understanding and how HCPs can improve their clients’ hearing experience with the right advice and program settings in Connexx.

2020-05-05 White Paper

The new way: Ensuring consistent support and individualized care through the Signia Assistant

Times are changing and the need for new tools to provide support has never been higher. The Signia Assistant is founded on over 130 years of audiological experience and trust in the hearing care professional. Build on the Artificial Intelligence technology Neural Networks, it’s able to identify which adjustment suits the current environment best, based on both global and individual learning. For the user it means they can tailor their sound to meet their everyday situation, for the HCP it means a completely new insight tool into their wearer’s real world experience and use of the hearing aids. Relevant for the special situation we’re facing globally: The Assistant is also able to support with handling and troubleshooting and can act as the extended arm of the HCP. In this white paper, the Assistant is put to the test. Let’s see how it performs is real world user studies.

2020-05-05 Backgrounder

Signia Assistant Backgrounder

The Signia Assistant is the modern tool for the modern HCP and wearer. Learn more about how it actually works and why it provides a huge benefit both to the HCP and the end-user. The innovation is more relevant than ever at times when physical clinic visits are not feasible in many cases.

2020-05-01 How to use

How to use Signia Assistant

This paper describes in detail how to use the Signia Assistant, both in the Signia App and in Connexx for Hearing Care Professionals.

User Engagement with Signia TeleCare: A Way to Facilitate Hearing Aid Acceptance

Options to offer services and solutions based on electronic processes and communication have in recent years been increasingly explored within the entire healthcare industry. Depending on the specific processes and technologies involved, such solutions are often referred to using umbrella terms like eHealth, mHealth, connected health, telemedicine or telehealth, but more field-specific terms have also been introduced.

Audiology Online

Benefit of Using Telecare for Dementia Patients with Hearing Loss and Their Caregivers

A large portion of individuals with dementia also have hearing loss. When these patients are fitted with hearing aids for the first time, the use and operation of the instruments can be a struggle, and the struggle often carries over to their caregivers. This research found that the use of teleaudiology via Signia TeleCare for these new hearing aid users increased awareness, improved benefit for several different communication settings, and reduced associated stress for the caregivers.

May 21, 2019

2019-03-26 White Paper

Achieving Excellence In Customer Service with TeleCare

One of the main concerns of Hearing Care Professionals (HCPs) who are fitting and dispensing hearing aids is knowing how to achieve excellence in patient service. A study involving 88 HCPs and more than 5600 first time users revealed the benefit of Signia TeleCare in creating higher hearing aid adoption rates with patients. The use of TeleCare was also found to result in high user satisfaction ratings in all the most relevant hearing situations for the individuals. The findings showed that a careful and consistent implementation as part of the HCP’s patient care workflow was key to leverage the remote care potentials provided by Signia TeleCare.

2017-12-10 video

Full Live remote Tuning Video

Since the introduction of TeleCare, anonymous analytics data shows that there have been more than 150,000 patient-professional interactions around the world, including 5,000 remote tuning interactions. With this large amount of data available, valuable insights can be deduced to help hearing care professionals improve their service and business success. Learn what Signia TeleCare can do for your practice and what's new with version 3.0.

2017-10-03 How to use

How to Perform Remote Fine Tuning via Full Live remote Tuning 3.0

When working with Signia Nx Bluetooth hearing aids such as Pure Nx, TeleCare 3.0 turns the patient’s Apple or Android smartphone into a programming interface, and enables full remote programming functionality via Connexx. Here is how to do it.

2017-10-03 Feature in Brief

Full Live remote Tuning

Since the introduction of TeleCare, anonymous analytics data shows that there have been more than 150,000 patient-professional interactions around the world, including 5,000 remote tuning interactions. With this large amount of data available, valuable insights can be deduced to help hearing care professionals improve their service and business success. Learn what Signia TeleCare can do for your practice and what's new with version 3.0.

2017-05-30 White Paper

Telecare 2.0 - New tools to enhance patient care and fitting outcomes

The second generation of TeleCare builds up on the success of TeleCare 1.0 to improve the link between the HCP and the user.

2017-05-05 White Paper

Pure 13 BT, motion detection and myControl App - The next step in connectivity

Taking advantage of the powerful computers we carry around in our purses and pockets – our smartphones – hearing instruments have just reached a new level of precision. By adding information from the motion sensors in our smartphones through Bluetooth (BT), Signia Pure 13 BT can detect the wearer’s listening situation in a much more sophisticated way.

2017-05-05 White Paper

The Connected Ear

“Connectivity” is a word that is used a lot in today’s society, and for good reason. Whether we are connecting with friends and acquaintances on Facebook, using our smartphones to connect to media and news websites, or checking the weather, the theme of connectivity plays a big part in most people’s lives.

2017-05-05 Feature in Brief

Basic Remote Tuning

Signia TeleCare is the world’s first telehealth tool that instantly connects hearing aid wearers with their hearing care professionals (HCP). By bringing patients and professionals closer than ever before during the critical home trial period and beyond, TeleCare helps patients stay satisfied with their new hearing aids even after they leave the office, and helps HCPs save time and differentiate their practice.

2016-11-29 Publication

Telehealth Apps and Hearing Aid Trial Periods: New Technology to Revolutionize Patient Care

The Hearing Review, November 29, 2016

2016-10-26 White Paper

Signia TeleCare – the Future of Hearing Care Starts Now

What would you say if smartphones can even help you provide hearing care? What if there is a smartphone application which could ensure a continuous and secure communication channel between the hearing care professional (HCP) and the patient? What if during the critical hearing aid trial period, there is an app which provides continuous support to help the patient’s adjustment to the new devices? What if the HCP can easily send new settings remotely to the patient’s hearing aids as needed without the patient coming into the office? There is no need to wait any longer: Signia TeleCare has just arrived.