Articles

One of the main concerns of Hearing Care Professionals (HCPs) who are fitting and dispensing hearing aids is knowing how to achieve excellence in patient service. A study involving 88 HCPs and more than 5600 first time users revealed the benefit of Signia TeleCare in creating higher hearing aid adoption rates with patients. The use of TeleCare was also found to result in high user satisfaction ratings in all the most relevant hearing situations for the individuals. The findings showed that a careful and consistent implementation as part of the HCP’s patient care workflow was key to leverage the remote care potentials provided by Signia TeleCare.

Since the introduction of TeleCare, anonymous analytics data shows that there have been more than 150,000 patient-professional interactions around the world, including 5,000 remote tuning interactions. With this large amount of data available, valuable insights can be deduced to help hearing care professionals improve their service and business success. Learn what Signia TeleCare can do for your practice and what's new with version 3.0.

When working with Signia Nx Bluetooth hearing aids such as Pure Nx, TeleCare 3.0 turns the patient’s Apple or Android smartphone into a programming interface, and enables full remote programming functionality via Connexx. Here is how to do it.

Since the introduction of TeleCare, anonymous analytics data shows that there have been more than 150,000 patient-professional interactions around the world, including 5,000 remote tuning interactions. With this large amount of data available, valuable insights can be deduced to help hearing care professionals improve their service and business success. Learn what Signia TeleCare can do for your practice and what's new with version 3.0.

The second generation of TeleCare builds up on the success of TeleCare 1.0 to improve the link between the HCP and the user.